Product Support
Frequently Asked Questions »
Download the Royal Doulton Frequently Asked Questions Guide. ( ~116 KB ) Adobe Reader required.
Manufactures »
Below is a summary list of the main manufactures of our water filter cartridges:
Aquaspace has spent over a decade developing and testing water filtration systems for the home, the workplace and commercial applications. The result is the patented Aquaspace™ Compound is based upon information provided by the National Aeronautics and Space Administration (NASA).
Fairey Industrial Ceramics Ltd (Royal Doulton Filters)
Doulton water filters have been continually manufactured for over 150 years. The first filters were manufactured in the early 1800's at Doulton & Co's Lambeth works on the banks of the River Thames. At that time Cholera outbreaks were a common occurrence and Doulton water filters soon began to play a vital role in controlling this disease.
The early innovation associated with the Doulton name has continued well into the twentieth century with an increasingly sophisticated range of water filtration products being developed to meet the needs of modern water purification systems.
Manufacturers of the inline water filter.
In 1970 Omnipure Filter Company revolutionized the filtration industry by making the first small, disposable, inline carbon filter. Today, you will find Omnipure filters utilized in virtually any situation where better tasting water is important.
Omnipure is committed to producing the world's best inline water filter. To that end, they spend hundreds of thousands of dollars and hours every year on in-house testing, independent verification and quality control.
For example:
- On a systematic basis, engineers, quality control experts, and production supervisors test and retest new and existing designs and materials to make sure that our products perform to specifications.
- Every filter design is submitted to NSF for independent verification of product performance. NSF conducts a battery of tests conforming to industry norms and standards.
- Samples from every phase of production are randomly collected for quality assurance evaluation. These samples are literally torn apart and tested in the Omnipure laboratory to ensure that they meet stringent guidelines.
Manufacturers of Pi Water Filters.
Pi Water was developed through extensive plant research in Japan in the early 1960s. The research of Drs Yamashita and Makino also found that when trace amounts of ferric/ferrous (iron) salt were energised in the water, the energy of the water increased dramatically.
Pi Water's life-giving energy has been shown to stimulate the self-healing properties of the cells of plants and animals alike. After over 30 years of research and hundreds of patents, this process has created what is now referred to as Pi Water, or Living Water.
Sprite Industries is a 30-year-old manufacturer of Electronic water instrumentation and filtration products. In 1987, Sprite Introduced the Shower-Mite, a non-carbon shower filter. Since then, Sprite has produced more than 10 different shower filter models. Today, Sprite is the premier authority in shower filtration technology. With its many patents and proprietary filtration technologies, Sprite continues to set the pace and lead the way in shower filtration systems.
Manufacturers of the Leak Controller.
Water Controller Products Inc has over 20 years of water purification history. Their most recent product series introduction, Leak Controller, is a true testament to the company's vision. The engineers spent thousands of hours developing, designing and testing this product to meet the highest standards.
Warranties »
Our Guarantee
We guarantee that we, at The Water Shop, are committed to providing you with the ultimate in water purification and after sales service.
We guarantee a designated Quality Service Manger to oversee the after sales maintenance program on your Water Shop water purification system.
We guarantee, in the event of equipment failure, a call by a Water Shop service person as soon as possible - usually within 24hrs.
We guarantee that, wherever possible, our products meet or surpass the AS/NZS/IS9002 and Australian Plumbing Standard MP52.
All of our water filter systems are backed by a 100% minimum 1-year warranty against manufacturing workmanship defects.
User Manuals »
Below is a summary of our current manuals and guides available for PDF download (Adobe Reader required):
- Pi Water Filter ( ~148 KB )
- RO-4000 Reverse Osmosis System Kit ( ~212 KB )
- Royal Doulton Superblock Twin Undersink ( ~216 KB )
- Royal Doulton Ultracarb Countertop Single ( ~160 KB )
- Springflow Steam Distiller ( ~1.2 MB )
- Sprite High-Output Shower Filter ( ~240 KB )
- Kitchen Faucets & Taps Guide ( ~160 KB )
- Royal Doulton Frequently Asked Questions Guide ( ~116 KB )
- Sprite Catalogue 2004 ( ~568 KB )
- Fluoridation Hoax ( ~68 KB )
- How Safe Is Your Drinking Water ( ~40 KB )
