Customer Service

For all sales and service enquires, please complete our online enquiry form.

A friendly Water Shop customer service representative will then contact you as soon as possible.

Alternatively, our company details are available on our contact us page.


Product Support

All of our water filter systems are backed by a 100% 1-year warranty against manufacturing workmanship defects.

If you need assistance in replacing the filter of your Twin or Single undersink system, please click here to follow our easy to understand instructions.

If you are in doubt as to which filter is best for your needs, please feel free to contact us.

Further information on our guarantee to you, and our manufacturers is also available.

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